Returns must be
preauthorized by calling or emailing KG Motorcycle Tires for a Return
Authorization Number. We will give you the RA Number and the address to which one
of our warehouses to return the product to.
You may want to insure
your returns, as we cannot be held responsible for shipping errors, lost or
misdirected packages. If you paid by credit card, a credit will be issued
and appear on your billing statement.
Inspect all tires when
they arrive. If you notice the tire may have been damaged in shipping or
BEAD DAMAGE, please notify us BEFORE MOUNTING or it will not be covered as a
Defect/Damaged Freight Claim. We cannot accept returns of tires that have
been mounted unless there is a manufactures defect.
Wheel Kits, Inspect all
tires when they arrive. If you notice the tire may have been damaged in
shipping please notify us before riding on, inflate tires to
Mfg. suggested PSI from the side of tire, Tork Lug Nuts to between 45-55
Lbs, Recheck your Lug Nuts your first couple rides, Please be sure
they are fitting properly before you ride on them, Wheel Kits are Non
Returnable once ridden on.
KG Motorcycle Tires
will pay return shipping fees for defective items and merchandise damaged in
shipping only within 15 days of ship date. All non-damaged/non-defective
returns are subject up to a 20% restocking fee. There is no mileage warranty
on motorcycle or ATV tires. Customer is responsible for shipping fees for
warranty claims on merchandise older then 30 days.
If you paid by Cashiers
Check or Money Order you will receive a check within 10 business days of
receipt of your return. Once you have your return authorization number,
please send your package to the warehouse we have requested.
